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FREQUENTLY ASKED QUESTIONS
GENERAL
Our headquarters is based in Amsterdam, the Netherlands and we have warehouses in both Europe and the USA. The full Vita Vinci story can be found on this page.
To find out the story behind Vita Vinci we’d like to refer you to this page.
To find out how Vita Vinci got started we’d like to refer you to this page.
SERVICE
All our products come with a one-year warranty against manufacturing defects, starting from the date of purchase. Just keep your receipt as proof of warranty.
DELIVERY
We ship across the entire European Union.
When ordering a Vita Vinci product on our website we will ship it to you completely free of charge.
CARE INSTRUCTIONS
We recommend to use knives only on wood or plastic cutting boards to preserve the blade’s sharpness.
That depends on the product:
– Cutlery with acrylic (ABS) handles are dishwasher safe, but avoid harsh detergents that can dull the colors.
– Products that have wooden handles require handwashing and should not be submerged for long periods.
– Final tip: we recommend drying before storing for maximum longevity.
Haven’t found what you were looking for?
Then please don’t hesitate to reach out to us using the form below. The Vita Vinci team is here to assist and provide the answers you’re looking for. For a prompt response, fill out the form and we’ll get back to you within 24 hours.