At Vita Vinci, we know that sometimes life gives you lemons when you ordered apples. That’s why we’ve created a return policy as flexible as a yoga instructor in a room full of pretzels.

🤷‍♂️ THE “OOPS, MY BAD” WINDOW 🤷‍♀️
If you receive your order and realize you didn’t actually need that steak knife set or awesome corkscrew, no worries! You have 30 days to return it. We won’t even ask why you thought you needed them in the first place. Just make sure the item is in its original, unopened, and unaltered packaging.

In all seriousness, we want you to be completely satisfied with your purchase, and we’ll do our best to make the return process as smooth and enjoyable as your shopping experience with us. If you have any questions or need to initiate a return, just contact our fantastic customer support team.

HOW SHOULD I SHIP MY RETURN?
To expedite your return, fill out all the information in our contact form and print the return sheet you received from us. Place all your items in their original packaging, along with the return sheet, in a sturdy box or envelope. Then, drop it off at your preferred shipping service. Easy peasy!

WHEN WILL I RECEIVE MY REFUND?
The return transit to our warehouse can take up to 7 business days. You’ll receive an email confirmation once we’ve received and processed your return. After processing, please allow up to 2 weeks for your refund to appear in your bank account, though the exact timing may vary depending on your bank.

WHAT AMOUNT WILL BE REFUNDED?
Return your unopened items to us within 30 days, and we’ll refund the product cost. Please note that shipping costs are non-refundable.